Poor public sector information security practices were highlighted last week
by four separate reports into data handling.
Two of the reports focused on the failures that led to the loss of 25 million
child benefit records by HM Revenue and
Customs (HMRC), while another examined the loss of a
Ministry of Defence (MoD) laptop, which
contained unencrypted personal records for more than 600,000 people.
A fourth report, the data handling review, looked more widely at data
handling practices across government, and made a number of recommendations for
improving security.
Improving information security practices were highlighted as a key move. The
review announced that a series of mandatory minimum measures will be put in
place.
All information that is portable will be encrypted, including laptops and
discs, and greater controls will be put on the moving of information.
Departments will be obliged to have their networks tested by ethical hackers on
a regular basis.
Civil servants who deal with personal data will undergo annual training, and
the government will introduce
privacy
impact assessments (PIAs) that will monitor the effect of government
initiatives on citizens’ privacy.
Data security roles in departments are to be more clearly defined to ensure
clear lines of responsibility for protecting information something that was
lacking in the HMRC breach.
Departments will report on their performance in these areas to the National
Audit Office. They will also be subject to spot checks from the
Information Commissioner’s Office (ICO) as
part of an effort to improve the transparency of procedures.
“Effective public services depend on information about the people they serve.
But to command public confidence, that information needs to be safely stored and
protected,” said Cabinet Office
minister Ed Miliband.
“The government is determined to take the necessary steps to improve data
security. The measures outlined today are an important part of that process.”
Despite the high-profile losses, the Cabinet Office is keen to emphasise that
data sharing is crucial to its technology strategy.
Each week, the police and courts make 4,500 enquiries to online driver’s
databases - for example, the Vosa-operated electronic record of data held by
MOT garages which, combined with the insurance industry system enables 10
million people to renew their car tax online through the
Driver and Vehicle Licensing Agency
(DVLA) - while HMRC saw three million self-assessment tax forms filed online in
2006/2007.
The ICO will play an important role in overseeing the increasing amounts of
public information being handled. Equipped with new powers to fine and spot
check, the office finally has some of the powers it has demanded.
Information Commissioner Richard Thomas welcomed the Cabinet Office moves to
improve security. “This material should help chief executives across the whole
of the public, private and not-for-profit sectors achieve better compliance with
the Data Protection Act and keep people’s details more secure,” he said.
The number of data loss reports since the HMRC breach suggests that incidents
will still occur, even when the danger is highlighted. But putting in place the
safeguards laid out in the review will be key to reducing the number of
occurrences, according to Graham Titterington, principal analyst at
Ovum.
“Security training is the most important measure most of these incidents
are down to human failure,” he said.
While encrypting data is a relatively simple process, managing the keys that
unlock that data is not.
“Encrypting across departments will mean large, complex key management syste
ms, and these are quite a challenge to put in,” said Titterington.
“Despite this, it’s realistic to expect most departments to have the
recommended measures in place within a year.”
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