A survey conducted in the financial districts of London and New York suggests
that Wall Street workers are more aware of compliance breaches and monitored
electronic communication than their City colleagues, but are also more likely to
try to dodge communication controls.
A total of 300 people working in Wall Street and the City were surveyed by
Orchestria,
a company which makes software to enforce employees to use network resources in
accordance with company policy and international regulations.
Advertisement
The research discovered that more than 60 per cent of respondents in New York
thought that it was right that their employer should monitor their email. By
contrast, only 38 per cent in London supported their firm's right to monitor
email.
Employees in Wall Street are under the heaviest scrutiny. Almost three
quarters of respondents thought their email was already monitored, compared to
62 per cent of City workers.
Only 28 per cent of employees outside finance in New York believe their email
is monitored.
However, New Yorkers are more likely to try to dodge email monitoring. Sixty
per cent admitted that they had sent something that they 'didn't want their
employer to know about' using webmail.
This compared to 42 per cent of London respondents. Or maybe City workers are
better liars when it comes to market surveys.
More than seven out of 10 Wall Street workers admitted they had received an
email that broke corporate or regulatory policies, compared to just 36 per cent
of City employees.
Outside finance, the two cities are much closer on this question with 52 per
cent of New Yorkers and 57 per cent of Londoners admitting to receiving emails
that broke corporate policy.
"Regulating electronic communication is not just a problem for the heavily
regulated sectors such as banking, finance and insurance," said Zeus Kerravala,
senior vice president of enterprise research at analyst firm
Yankee
Group.
"We are seeing a shift in the market as companies outside the heavily
regulated sectors realise the problems presented by the accessibility of
communication tools such as email, and the possibilities this presents in terms
of inappropriate employee behaviour, loss of intellectual property and damage to
corporate reputation."
Do you agree?
Have your say on this article