Microsoft
chief executive Steve Ballmer has warned that many industry analysts and
observers are "too bullish" about the importance of
Windows
Vista to the company's future revenues.
"Some of the revenue forecasts I have seen for Windows Vista in fiscal 2008
are overly aggressive," Ballmer said at Microsoft's latest financial analyst
conference.
His remarks caused a 2.3 per cent drop in the company's stock price on
Friday.
Sales of shrink-wrapped Vista CDs will be limited to the first few months
following the launch of the operating system as a small group of consumers buy
the software to upgrade existing systems, but this is likely to drop off,
according to Ballmer.
The bulk of Windows sales growth is directly linked to the increase in new
computer purchases, but forecasts for Vista's revenue opportunities in this area
are looking rather grim.
Enterprise PC sales are diminishing following corporate decisions to lengthen
PC refresh cycles.
Most enterprises also have long-term sales contracts with Microsoft through
its Software Assurance programme that entitles them to free upgrades.
"I think people might underestimate the degree to which we already have a
very strong base of Enterprise Agreement bookings … that essentially include
Windows Vista," said Ballmer.
Growth will therefore have to come from emerging and consumer markets. While
these segments can deliver an overall boost to the volume of software licences
sold, they cause a drop in Microsoft's average revenues because consumer
versions of the software are cheaper than enterprise versions.
Ballmer also predicted that Microsoft will sell more software in areas that
he referred to as "high piracy markets". Windows Vista offers new technologies
that render systems running pirated copies useless.
But he also warned that the overall benefit of this programme will be
limited, as overly aggressive anti-piracy measures affect customer satisfaction
and could drive users to competing operating systems.
"I think that this will bring some revenue growth. I still don't count on it
to be a huge thing on the scale of this business as we really ferret through how
far we can dial it up, and what that means for customer experience and customer
satisfaction," said Ballmer.
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