Surfers tricked by emails into visiting phishing sites are the most ready to
learn lessons about online security, according to
Carnegie
Mellon University researchers.
Lorrie Cranor, associate research professor of computer science at Carnegie
Mellon, said that phishing is often successful because many people ignore
educational material that might otherwise help them recognise such frauds.
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The researchers set up a laboratory study in which they fought "phire with
phire".
When they sent their own spoof email to users and tricked them into visiting
an educational website, those people tended to learn and retain more of the
lesson about how to spot phishing sites.
Three groups of 14 volunteers participated in role-playing exercises in which
they processed email, which included a mix of phishing, spam and legitimate
email.
Those in the 'embedded training' group, who were given anti-phishing
educational material after they had fallen for a phishing email, spent more than
twice as much time studying the material than those who were presented the
material without first being tricked.
Those who were presented the material without being tricked were no better at
identifying phishing emails than those who received no anti-phishing educational
material.
A week later, when the exercise was repeated, those in the embedded training
group were significantly more successful in identifying phishing emails than
those in the other two groups.
Some 64 per cent of phishing emails were identified by the embedded training
group compared to seven per cent identified by the other two groups.
Cranor said that additional testing will be necessary to confirm the results.
But the initial findings suggest that using the tricks of phishers, perhaps in a
controlled environment, might be a good first step in educating users to protect
themselves.
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