Technology leaders were urged today to work closely with business and legal
teams to mitigate the security risks posed by the growing number of distributed
collaboration tools taking root in their organisations.
Microsoft senior attorney Thomas Daemen said at the ISSE 2008 event in Madrid
that new collaboration technologies, such as those from IBM Lotus, EMC
Documentum and Microsoft's own SharePoint, are becoming increasingly popular
among staff owing to their ease of use and decentralised nature.
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"Because they are so easy to use, business groups will start to set up their
own policies around these tools," he argued. "They are changing the risk
framework [in organisations] quite substantially."
The risk burden is being further compounded as national data security
mandates become ever more specific and granular, he added.
In order to mitigate these risks, Daemen advised firms to "find, fix and
notify". This would involve finding any sensitive data by using advanced search
tools, and notifying staff with security awareness raising programmes.
However, Daemen warned that organisations must be aware of national data
protection and privacy laws that may prevent them scanning employee data.
In such instances, employees could be given self-service tools and encouraged
to do the job themselves, he added.
"We are at the beginning of a new world. The 20 year-olds will expect [these
collaboration tools] in your organisation, and will argue that it makes their
lives more efficient," said Daemen
"So it falls on the business, technology and legal sides to work out together
how best to deploy these technologies in a way that does not undercut all the
good work already done."
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