Sybase iAnywhere is offering to support mobile business customers left in the
lurch by Nokia's decision to focus on consumers.
The enterprise mobility specialist has unveiled a
Nokia
Intellisync Migration Programme, under which such companies can obtain
selected tools from its Information Anywhere Suite for free.
Nokia announced on 30 September that it would cease developing or marketing
its behind-the-firewall offerings for business mobility, and instead concentrate
on
consumer
mobile messaging services.
Sybase iAnywhere, however, said that enterprise mobility is its main area of
focus, and that it hopes to gain new business from Nokia customers seeking
continued support.
The company expects that there are enterprise customers "in the hundreds"
who are still using Nokia Intellisync products, plus a somewhat larger number of
smaller firms.
"Our offer is that for Nokia customers looking for another vendor, we will
offer the equivalent product, or as close as we can get, free of licensing
charges," said Rob Veitch, senior director of business development at Sybase
iAnywhere.
Companies taking up this offer will have to pay the ongoing costs of support
and maintenance, but will already be paying for this for the Nokia Intellisync
products they are using. "From a finance point of view, it should be a seamless
transition," Veitch said.
How easy this will be for customers will depend on the technology they are
using. Organisations using Intellisync for mobile access to Lotus Notes or
Microsoft Exchange Email should have little difficulty making the switch,
according to Veitch, although it may require some installation work from a
systems integrator.
The same applies for device management and security, according to Veitch. "
These tend to be transparent to users, so only the IT department needs to worry
about deployment," he said.
Mobile applications built on Intellisync's platform, such as salesforce
automation or field service support, could prove more problematic and would
likely involve starting again from the ground up.
"In this situation, instead of moving the application over, we'll look at
conversations along the line of refreshing the features and technology," said
Veitch, who claimed that enterprise mobility has moved on since many Intellisync
customers deployed their applications.
As an example, Veitch said that Sybase iAnywhere expects to soon have a
capability it calls the "inbox for the future". This will allow mobile
executives to sign off items needing approval direct from their mobile inbox,
rather than having to open a browser window and follow a web link.
"There's a great deal of interest in letting users extend the approvals
process so it can be embedded in an email," he said.
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