Microsoft has announced a new version of its unified communications platform,
adding capabilities for remote and mobile workers, audio teleconferencing and
hooks to link the platform with business processes.
"This new release puts Microsoft on a rapid path to deliver voice software
that does much more than a network private branch exchange and with much less
cost," said Stephen Elop, president of Microsoft's Business Division.
Among the new features is the ability for firms to save money by hosting
their own on-premise teleconferencing facilities, managed by the IT department
as part of the overall communications infrastructure.
Microsoft is also extending its
Office
Communicator Mobile client beyond its own Windows Mobile platform to support
Nokia's S40 phones, Motorola's Razr and BlackBerry handsets.
The mobile client will also support single-number reach, enabling workers to
be contacted on any device through one phone number.
For business applications, new APIs and Visual Studio integration will help
developers to build communication-enabled software and embed communications into
existing applications.
Other features include an attendant console to allow a receptionist or other
employee to manage calls and conferences on behalf of other users, and SIP
trunking allowing firms to set up a direct connection between an internet
telephony service provider and Office Communicator 2007 without the need for
on-premise gateways.
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