Over 400 million subscribers will use mobile ticketing systems by 2013,
contributing to gross transactions of $92bn (£53.8bn), according to recent
research by mobile analyst firm Juniper Research.
While the report recognises this as significant growth in the market, Juniper
believes that the lack of trial and pilot programmes being rolled out to the
mass market is making uptake slower than it could be.
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The report highlights bar code reading issues, lack of reader infrastructure
and a paucity of Near Field Communications (NFC) handsets as three of the
biggest barriers to the adoption of mobile ticketing on a broader scale.
"Mobile ticketing offers exciting new opportunities for ticket issuers to
achieve increased sales, including targeted last-minute sales campaigns," said
Howard Wilcox, author of the report.
"For example, tickets for the sporting event or movie happening 'tomorrow' or
'tonight' could be marketed directly to known fans."
However, Wilcox warned that, while NFC mobile user trials at The O2 in London
and BART in San Francisco have been encouraging, market traction will be
determined by the availability of NFC phones and the installation of NFC
readers.
NFC is a crucial development because one of the most attractive draws for
mobile ticketing is convenience, according to the report, which predicts that
NFC will reach its tipping point between 2011 and 2013.
Transport, entertainment and sporting events are expected to be the leading
sectors in mobile ticketing.
Geographically, the Far East and China region is leading the market, driven
by adoption in Japan particularly among rail travellers. The Far East and China,
together with Western Europe and North America, is expected to account for more
than 80 per cent of the global gross transaction value by 2013.
Furthermore, some airlines, cinema chains and football and baseball teams are
beginning to offer mobile options for ticket purchase and delivery, the report
explained.
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